Dear Phil (DATE: Nov. 2nd 2016) Thanks so much for sending Steve to install our new kitchen sink. From what my wife told me it took longer than expected and he had to replace some pipe and properly re-route our dishwasher water supply which was connected illegally by the previous owners. Steve even checked the backflow valve per my request to you and gave us the "All Clear".
In all Steve was a TOTAL PROFESSIONAL and did a gorgeous job installing and caulking around the new sink. Given the extra time involved you could have asked for more money but we appreciated it greatly.
Please accept this small token of our appreciation for your help!
Brad & Jean Troke
This is just to say thank-you for the job he did on fitting a Back Water Valve in my basement. He was always on time and was very neat and I would recommend him to my friend if they ever need his services.
Thanks a lot Phil
To : Flash Drains
From : Tanya @ Aynat Body 'N Sole
Date : Nov. 28th 2015
"Aynat Body 'N Sole had complete plumbing installed from Flash Drains. Phil is a wonderful person- who always showed up to the job on time and extremely happy. He is very knowledgeable in his services and was fantastic at explaining everything to help me understand my plumbing situation. He worked with me to come up with a layout that suited my needs for the space we had to work with.Any time I called with questions he was very quick to respond.Thank you so much Phil, I appreciate all the work you have done and I will be calling you if I ever need plumbing again in the future.IF YOU ARE LOOKING FOR A PLUMBER- LOOK NO FURTHER- PHIL AT FLASH DRAINS IS YOUR GUY!!!! :)
To : Flash Drains
From : Barbara Eagleson
Re :City of Hamilton P3 Program and Back-Flow Valve Installation
"I want to commend you on your excellent service, and work in my new basement. Your company was recommended to me to use for the installation of a back-flow valve. Your work is meticulous, your explanation of what you were going to do, both careful and precise. You helped me navigate through the paper work at City Hall, and before you know it, the job was done, and cleaned up beautifully. When the City Hall Inspector came, he said to me that you always do excellent work, and he always knows that he will have no complaints about your work. Thank you for such excellent service."Sincerely
"Hi Phil I really appreciate you dropping by just to follow up with the sewer job.My daughter tells me you came by the other day as well.Customer service like that doesn't seem to exist anymore.I will be in touch with you when the job is completed,or should I say if.I would certainly have more faith the job was being done correctly if you were doing the complete job.Case in point,you did in 10 minutes what 3 could not do in 3 hours.I know who to recommend if asked.Hope to be i touch with you soon,with thanks."
"This is just to say thank you to Phil (Flash Drains) for the job he did on fitting a back water valve in my basement. He was always on time and did a great job and was very neat. I would recommend him to my friend if they ever need his services. Thanks a lot Phil A.T.B"
"Hi phil i called my home insurance company (johnson's) regarding back water valve installation, although they strongly recommend their clients to have one installed, there is no reduction on insurance at this time i just wanted to take this opportunity to thank you and your team for doing such a great job from start to finish."sincerely
LOIS HENRY LOIS
"Phil installed a sewer back-flow valve for me and his customer service was incredible. Did the job as advertised and didn't leave a single spec of dust behind during clean up. He even went as far as to install new stoppers in two of my sinks at no extra charge on a separate visit because that's just the guy he is. I recommend his services to anyone."